Terms of Service

Your agreement with ProspectFlow

Last updated: January 10, 2025

1. Agreement to Terms

By installing, accessing, or using ProspectFlow ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms constitute a legally binding agreement between you and BLATT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ("Company", "we", "us", or "our").

2. Description of Service

ProspectFlow is a Chrome browser extension that provides:

  • LinkedIn Sales Navigator profile extraction and CSV export
  • AI-powered lead scoring and prioritization
  • Automated connection and withdrawal features
  • Profile view tracking and analytics

The Service operates as a browser extension and requires a LinkedIn Sales Navigator account (sold separately by LinkedIn).

3. Account Registration
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account
  • You must be at least 18 years old to use the Service
  • One account per person; sharing accounts is prohibited
  • You must notify us immediately of any unauthorized use of your account
4. Subscription Plans and Billing

Free Plan:

  • CSV export (up to 5,000 rows per day)
  • Up to 1,000 profile views per day
  • No time limit

Pro Plan ($49/month):

  • All Free plan features
  • AI scoring and prioritization
  • Auto-connect and auto-withdraw
  • View boost tracking
  • 14-day free trial

Billing Terms:

  • Subscriptions are billed monthly in advance
  • All payments are processed by Stripe
  • Prices are in USD and include applicable taxes
  • No refunds for partial months

Subscription Management:

  • Pro subscriptions auto-renew monthly unless canceled
  • Cancel anytime via account settings or by contacting support
  • Cancellation takes effect at the end of your current billing period
  • You retain access to Pro features until your subscription expires

Refund Policy:

  • Subscriptions renew monthly and you can cancel anytime
  • No refunds are issued for unused portions of the billing period
  • Cancellation prevents future billing but maintains access until period end
  • Contact support@prospectflow.ai for cancellation assistance
  • Free plan features remain available after Pro cancellation
5. Acceptable Use Policy

You agree NOT to:

  • Violate LinkedIn's Terms of Service or User Agreement
  • Use the Service for spam, harassment, or unsolicited communications
  • Attempt to reverse engineer, decompile, or hack the Service
  • Share your account credentials with others
  • Use the Service for illegal activities or to violate any laws
  • Exceed the daily usage limits specified in your plan
  • Use automated scripts or bots to interact with the Service
6. LinkedIn Compliance

Important Notice:

ProspectFlow is not affiliated with or endorsed by LinkedIn. You are responsible for complying with LinkedIn's Terms of Service and acceptable use policies.

  • We implement safeguards to respect LinkedIn's daily limits
  • We simulate human browsing patterns to avoid detection
  • You remain responsible for your LinkedIn account's compliance
  • We are not liable for any LinkedIn account restrictions or bans
7. Intellectual Property
  • The Service and its original content are owned by BLATT SP. Z O.O.
  • You retain ownership of your data and content
  • You grant us a license to use your data to provide the Service
  • You may not copy, modify, or distribute our software
  • All trademarks and logos are property of their respective owners
8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

  • We comply with GDPR and applicable data protection laws
  • We only process public LinkedIn profile data
  • We never store private messages or sensitive account data
  • You can request data deletion at any time
9. Disclaimers and Limitations

Service Provided "As Is":

The Service is provided on an "as is" and "as available" basis without warranties of any kind.

  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for LinkedIn policy changes affecting the Service
  • Results may vary based on your LinkedIn account and usage patterns
  • We do not guarantee specific outcomes or lead generation results
10. Limitation of Liability

To the maximum extent permitted by law, BLATT SP. Z O.O. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • LinkedIn account restrictions or suspensions
  • Interruption of business or service
  • Cost of substitute services

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

11. Termination

You may terminate:

  • By canceling your subscription in account settings or contacting support@prospectflow.ai
  • Cancellation prevents future billing but maintains access until period end
  • Free plan users may stop using the service at any time
  • Uninstalling the extension does not automatically cancel paid subscriptions

We may terminate:

  • For violation of these Terms
  • For non-payment of subscription fees
  • If required by law or LinkedIn policy changes
  • With 30 days notice for service discontinuation
12. Governing Law

These Terms are governed by the laws of Poland. Any disputes shall be resolved in the courts of Warsaw, Poland.

For EU consumers, this does not affect your rights under applicable consumer protection laws.

13. Contact Information

For questions about these Terms, contact us:

BLATT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Address: ALEJA JANA PAWŁA II 43A /37B, 01-001 Warsaw, Poland

Email: support@prospectflow.ai

Phone: +48 225928817

NIP: 5272964393 | KRS: 0000911375